Bon Jour!

Thank you for choosing Floyd's for your south Louisiana Cajun, Zydeco, Swamp Pop and Oldies shopping needs. We hope you'll find the items that you are looking for. When you order from this web store or catalog you're assured of getting a copy of next year's catalog via regular mail.

Products listed in this web store  are by no means the only music, souvenirs, videos, books, etc. in stock at Floyd's. We stock hundreds more including the most popular and best selling Country, Rock, Soul, Rap, Rhythm n Blues, & Alternative, to name a few, as well as a huge selection of Oldies and every day new stock is received.  Our phone order hours are Mon.-Fri. 8:40am to 4:00pm cst at 1-800-738-8668 from anywhere in the United States.  Saturday phone sales and information can be reached through our retail store at 337-363-2138.  You may also fax in your order any time using your Visa, Mastercard, or Discovercard. Please include your order detail including price and quantity, credit card number & exp. date, full name as printed on the card / credit account, and the mailing/shipping address on the credit card account. Items ordered MUST be shipped to that address unless special "gift sending" arrangements are made by phone. See below.

For payment, we accept VISA, MASTERCARD, & DISCOVER credit cards for phone or online orders. Mail in orders may be paid with money orders or cashier's check besides credit cards. Sorry no C.O.D.s. Address verification will also be completed before orders are shipped when charged to an credit card account. To avoid delays, orders must be shipped to an address on file in the cardholder's credit card account. If the shipping address requested is NOT on file with the credit card issuer (bank,etc.) for that account, the transaction may be cancelled.

Special arrangements can be made for "gift sending". Phone 1-800-738-8668 to make arrangements. 

For ours and our customers' protection, Floyd's reserves the right to delay and/or refuse shipment based on billing discrepancies.

We ship most orders of in-warehouse merchandise within 48 hours by either US Postal Service Parcel Post or UPS.  We offer standard ground shipping which we term as "STANDARD SHIPPING" for all non-express shipments (see rate chart below). We reserve the right to ship "best way" on all non-express shipments. "Best-way" means that we will ship the packages by way of what we feel is the surest and quickest method for the s&h fee charged, not necessarily what the customer requests, but we usually can accommodate the customer's choice if noted. BEST WAY shipping is either by USPS parcel post or UPS ground. We can ship your order via UPS next day air or UPS 2nd day air for delivery the following or 2nd business day. Express shipping cost is not included in the standard shipping & handling "STANDARD SHIPPING" cost.  If selected, the express shipping charges are displayed before you finalize your order.

Standard Shipping and Handling for non-instrument, small items, via UPS ground or USPS in the U.S.  In most cases the following charges will apply for our "STANDARD SHIPPING" rates:

--- $4.25 for orders totaling up to $18.00 or less.
--- $6.75 for orders of $18.01 to $50.00 
--- $8.00 for orders of $50.01 to $80.00
--- $9.00 for orders of $80.01 and more
--- For all large items including instruments, special shipping may apply. 
--- Alaska and Hawaii orders will be shipped Priority Mail. 
--- For foreign orders outside the continental U.S. different shipping charges will apply.  Contact us for details.

Louisiana Residents add 4% sales tax to your order before shipping & handling.

Foreign Orders outside the continental United States:  (including Canada and Mexico) Please phone in your order to 337-363-2185 or fax in your order to 337-363-5622 using your Visa, Mastercard, or Discover card. ORDERS WILL BE SHIPPED AIR MAIL, INSURED. Shipping charges will be added to your order accordingly.

Shipping address must be on file with credit card issuer. 3 digit security code must be provided as well. See details on the "FOR PAYMENT" section.

Information about your order can be obtained by either signing in to your account through our web site, by email through info@floydsrecordshop.com, or by calling 337-363-2185 Mon.-Fri. 8:30am to 4:00pm cst.

All prices subject to change without notice. We reserve the right to fill and process, or deny, any order placed with us. You may notice that we do not accept orders from all countries. If your country is not listed and you would like to place an order with us, please call us @ 1-337-363-2185 and we will do what we can to assist you.

Return Policy. All items represented in our web store and catalog, except cassettes, 45rpm records and LPs (albums), are offered for sale under our Satisfaction Guaranteed Policy since 1956. Should any item you receive be defective in any way upon receiving your order, please return it to us with a note of explanation and we will gladly exchange it. Any returns must be made within 15 days of the purchase date. Defective compact discs can only be exchanged for the same selections. Because the above exceptions are sold at special close-out prices, all sales are final and no returns can be made.